The Symptom
The call we get most from University Park is a door that slams down the last foot of travel instead of settling. That's usually a extension spring or worn cable losing tension, not a broken opener. On a lot of these houses the springs are original or close to it.
Most homes here went up around 1987, right in the middle of the broader 1973-2007 build wave across the service area. A door installed in the late 1980s has had over three decades of open-close cycles, and the steel torsion or extension springs from that era don't hold up like the ones sold today. When a customer tells us the door 'just feels heavier lately,' that's the spring, and on a house built to 1987 standards, it's likely never been replaced.
