Contact Dallas Door Pros
Serving Dallas, TX and the surrounding area.
- 3232 McKinney Ave, Dallas, TX 75204
- (469) 770-3799
Ready to get started? Request a quote and tell us what your door’s doing - the more detail, the faster we can help.
What We Are Called Out For
Most of the calls we get are for the same handful of problems: a torsion spring that snapped on a double door, an opener that stopped talking to the wall switch, a track that's bent from a car backing out too fast, or rollers that have worn down to the point the door sounds like it's dragging a chain. Dallas housing in this part of town mostly went up between 1973 and 2007, with a lot of it dating to the early 1990s, so we see a consistent mix of steel sectional doors on torsion hardware and openers that are old enough to need a logic board or a full swap rather than a quick fix.
We work in the neighborhoods close to our McKinney Ave location - the - as well as farther out toward University Park. We also take calls from homeowners in DeSoto, Grand Prairie, and the other communities within a 20-mile ring of downtown.
One honest limitation: we don't stock every part for every opener brand made in the last thirty years. If your unit is old enough that the manufacturer no longer makes the logic board, we'll tell you that up front instead of ordering a part that may not show up.
How to Reach Us
Call 469-770-3799. That's the number that gets answered - not a queue that routes to voicemail. Tell us what the door is doing (or not doing) and roughly where you are, and we'll talk through whether it's a same-visit fix or something that needs a part ordered first.
Our address is 3232 McKinney Ave, Dallas, TX 75204. That's the Uptown/ side of the city, a few minutes from and about two miles from the the. If you're calling from University Park, you're roughly three to four miles out; if you're in DeSoto, expect us to ask a few more questions up front so we can bring the right parts on the first trip.
We don't have an online chat or a ticketing system - it's a phone number and a truck. If you get voicemail, leave your address and the door problem and we'll call back.
Call and tell us what it’s doing
(469) 770-3799 - describe the symptom and roughly where you are.
Or send it in writing
Use the request form if it’s easier than talking.
We diagnose on site
A technician tests the door under power and by hand before anything is quoted or replaced.
You approve the plan
You hear what failed and what it takes to fix it - the work starts only after that.
Straight Answers
No, we can't quote a firm price over the phone for every job - a broken spring on a 16-foot double door costs more in parts than a single door, and we won't guess before we've seen the hardware. What we can tell you before we hang up is whether your problem sounds like a $-hundred fix or one where replacing the door makes more sense than patching it again.
We don't do new construction installs on a large scale, and we're not the crew to call for a commercial rolling steel door - our work is residential repair and replacement doors and openers, the kind found on the houses built across this city from the mid-1970s through the mid-2000s.
If you're not sure whether your issue is worth a service call, describe it on the phone. A door that's off track or a spring that's audibly frayed is worth a call now, before it comes down the rest of the way. A door that's just noisy but still opening and closing evenly can usually wait a day or two if the timing's bad on your end.
Door stuck open or won’t close?
A garage door that won’t close leaves your home open. Tell us what’s happening and we’ll help you figure out the fastest way to get it secured.
Serving Dallas & nearby
Local garage door service across 4 Dallas-area neighborhoods and communities - is your street on the list?
Dallas-area neighborhoods & nearby communities we cover
Nearby communities
Frequently asked
Straight answers about garage door repair in Dallas. Still unsure? Ask us directly.
Do you work in or just downtown Dallas?
Both, and everywhere between. is about three miles northeast of where we're usually working is two miles north, so they're both regular stops, not special trips.
Why does my opener from the 90s keep failing?
A lot of the housing stock here dates to the 1980s and 90s, and openers from that era are near or past their expected service life. Logic boards degrade, and some models aren't manufactured anymore, so replacement is often more practical than repair.
Does Dallas heat cause garage door problems?
Yes, though not the way cold does elsewhere. In a heat-moderate climate like ours, the failures we see are rollers drying out, springs losing temper from sustained heat, and sensor alignment drifting as the slab shifts with the seasons.
How far out do you go from Dallas?
We cover close-in neighborhoods like at a mile or two out, and we also run as far as roughly 18 to 19 miles from the core.
Can you always repair an old door instead of replacing it?
Not always. Some opener boards from the 1970s-2000s building era are no longer made, and chasing an obsolete part can cost more than a new unit. We'll tell you straight when replacement is the better call.
Ready to get your garage door sorted?
Tell us what it’s doing and where you are in Dallas - we’ll take it from there.